PRIVACY POLICY
1. Who We Are
First Steps Performing Arts ("we", "us", "our") is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, and protect your information when you use our website.
2. What Information We Collect
We may collect and process the following data:
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Parent/guardian name
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Contact details (email address and phone number)
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Information submitted via enquiry or registration forms
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Child’s first name, age, or class details (where provided by a parent/guardian)
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Technical data (IP address, browser type, device information)
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Website usage data (pages visited, time spent on site)
We do not knowingly collect personal data directly from children without parental involvement.
3. How We Collect Your Data
We collect data when you:
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Fill out a contact or registration form
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Contact us by email or social media
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Use our website (via cookies and analytics tools)
4. How We Use Your Data
We use your data to:
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Respond to enquiries
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Manage class registrations
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Provide information about classes, events, and updates
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Improve our website and services
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Monitor website performance and usage
We will only send marketing communications where you have given consent or where it is otherwise permitted by law.
5. Managing Cookies
Under UK data protection law, we rely on:
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Consent – when you submit forms or opt in to communications
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Contract – when managing class bookings
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Legitimate interests – to improve our services and respond to enquiries
6. Sharing Your Data
We do not sell your personal data.
We may share your data with trusted third parties, including:
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Website hosting providers
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Email and communication platforms
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Analytics providers (such as Google Analytics)
We may also share data where required by law.
7. Data Retention
We only keep your personal data for as long as necessary, including:
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Enquiry data: up to 12 months
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Active student records: for the duration of attendance
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Safeguarding-related records: retained in line with legal requirements
8. Your Rights
Under the UK GDPR, you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Withdraw consent at any time
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Object to processing in certain circumstances
You also have the right to lodge a complaint with the Information Commissioner's Office.
9. Cookies
Our website uses cookies to improve user experience and analyse website traffic.
For more information, please see our Cookie Policy.
10. Data Security
We take appropriate technical and organisational measures to protect your personal data.
11. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices.
12. Contact Us
If you have any questions about this Privacy Policy, please contact:
13. Updates
We may update this Privacy Policy from time to time.
Last Updated: April 2026